Ordering & Shipping

HOW TO ORDER 
Email your order with Name, Contact No. , Product Name and Quantity, Payment Option (POSB/OCBC Bank Transfer) and Mailing Option (Registered Mail/Courier Service). 

Please allow 2 days for your orders to be processed. 

Once your orders are confirmed, please make payment within 2 days or your orders will be deemed void. 

Payment is to be made to POSB Savings Account 150-27764-7 or OCBC Plus! Savings Account 644-164659-001Proof of payment (Screenshot, photo of receipt) is necessary. Immediately inform us when payment is made. Delivery of your orders would not take more than a week. We will contact you once your orders have been dispatched.
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SHIPPING INFORMATION

With effect from 10 Feb 2012, Dale & Shelly will provide Registered Postage with no extra charges [except for accessories].


Due to non-tracking system with Normal Postage, Dale & Shelly will NOT be using Normal Postage anymore.


Each delivery will be given a tracking number for customers to track their items.


Mailing days will be every Thursday at 6pm. Orders made on Thursdays before 1pm will be sent out on the same day.


Courier Services will be a charge of $5 flat islandwide.


WAITING TIME
Registered : 1 - 2 business days
Courier : Within 24 hours